Make sure online banking is secure
I have been banking online for years and very much enjoy the ease of it. I
view my account information, transfer funds, pay bills and get billing history
- all free of a monthly service charge. However, if I were to enter the
physical bank to make a deposit, I would pay a small fee. But online and ATM
are free. And I save the postage.
Online banking is growing in popularity, with nearly 23 million Americans
expected to pay their bills and access their financial accounts on line by
2004, according to one estimate. The Internet offers the potential for safe,
convenient new ways to shop for financial services and conduct banking
business, any day, any time. However, safe banking online involves making wise
decisions that will help you avoid costly surprises or scams.
When you are selecting a traditional bank or an online bank that has no
physical offices, make sure that it is legitimate and that your deposits are
federally insured. The Better Business Bureau, along with the Federal Deposit
Insurance Corporation (FDIC) offer the following tips to those considering
banking over the Internet:
- Read key information about the bank posted on its web site. Most bank web
sites have an "About Us" section or something similar that
describes the institution. Look for a brief history of the bank, the
official name and physical address of the bank's headquarters.
- Verify the bank's insurance status. Look for the familiar FDIC logo or the
words "Member FDIC" or "FDIC Insured" on the site. Keep
in mind that not all banks operating on the Internet are insured by the
FDIC. Many banks that are not FDIC-insured are usually chartered overseas.
If you choose to use a bank chartered overseas, it is important for you to
know that the FDIC may not insure your deposits.
- For insurance purposes, be aware that a bank may use different names for
its online and traditional services; this does not mean you are dealing with
separate banks. This means, for example, that to determine your maximum FDIC
insurance coverage, your deposits at the parent bank will be added together
with those at the separately named bank web site and will be insured for up
to the maximum amount covered by one bank.
- Find out about online fees. Read the fine print. Free may mean unlimited
access to your account, or it may mean for a certain number of sessions or
transactions, after which fees are incurred. Compare all online fees to any
off-line account fees.
- Check to see what type of customer support is offered. Look for a customer
support telephone number or e-mail address on the site, in case you have a
problem or question.
- Be sure the site is secure. To assure yourself that you are in a secure
area on the bank web site, look for these two clues: 1) In the address
window of your browser, the first part of the bank's URL changes from
http:// to https:// when you put in your name and password; and 2) a lock or
key appears in the lower corner of the web page.
Courtesy RB NEWSJournal
April 25, 2002